Privacy and Data Protection Policy
Notebook Tutors maintains a strict policy of Client confidentiality. This policy relates to all information provided by Clients to Notebook Tutors and all data that Notebook Tutors holds in relation to use of the site. It supplements and is in addition to the Terms and Conditions and should be read in conjunction with them.
What do we collect?
Registration and student details (for Clients): This includes details such as your name, email address, address, telephone number, your child’s name, your child’s date of birth and your child’s educational background.
Details (for Tutors): Name, telephone number, email address and details of relevant teaching / tutoring experience. We may also store your bank details for the purpose of making payments to you for work done through Notebook Tutors.
Visitor tracking information: We use Google Analytics to track your visit on the Notebook site. This includes but is not limited to visitor numbers, length of time on the site, visitor location, any 3rd party website that you came to the Website from or any 3rd party website that you went to from the Notebook site.
Cookies: See below.
What do we do with your information?
Your data may be used without limitation for the following purposes:
- to improve Notebook Tutors;
- to ensure we deliver a good service to clients and tutors;
- internal data analysis;
- to notify you of any changes to Notebook Tutors’ service; and
- to be kept informed for marketing purposes we may contact you by email. In these instances clear directions will be given of how to unsubscribe from any correspondence.
Sharing information with third parties
Clients:Other than sharing your information with your Tutor we will keep your personal information confidential and not pass it on to any 3rd parties unless we are required to do so by law.
Tutors: The information that you provide to Notebook Tutors forms the basis of a tutor profile.This includes the following information: a photo ID, the subjects that you teach, your teaching experience, personal biography, your personal teaching approach, testimonials, and payment details for when we need to pay you. Notebook Tutors may share part of your profile with prospective clients. We will pass on your contact details to clients for jobs that you have applied for or for jobs that you have expressed an interest in. Other than sharing information with our clients we will keep your personal information confidential and not pass it on to any 3rd parties unless we are required to do so by law.
Transfers of Data Outside the UK/EEA
Your personal data may be transferred to countries outside the UK or European Economic Area that may not have the same laws to protect your data. This may occur for example if our computer servers are hosted outside of the UK/EEA or if we have a client enquiry from outside the UK/EEA. You should not submit any personal data unless you accept this position.
How do we keep your information safe?
We take reasonable steps to ensure that your information is kept safe and will endeavour to protect it from unauthorised access. Your information will only be kept for a commercially reasonable period of time for the purposes stated above.
We occasionally issue session cookies when strictly necessary for the operation of the website (such as logging into our member account area). These cookies do not hold any personal information. You are welcome to opt-out of receiving cookies from us or third parties services at any time using the settings in your browser
Access to your data
You have the right to request a copy of all personal information that we hold about you. For such requests we charge an administration fee of £30 and we will make information available within 28 days.
Our newsletters employ tracking so that we can monitor at an individual level whether a recipient has opened the email and what content they have clicked on. We only send our newsletter to recipients who have subscribed via our website or who are a current client. Recipients are able to easily unsubscribe from the newsletter if they wish.
Third party sites
We link to a number of other websites on our site. We are not responsible in any way for the privacy policies of these sites nor for the way in which they may use the information they collect about you.
Changes to this policy
This policy may be changed or amended at our absolute discretion, so you should review it from time to time so you are aware of any changes. Any changes will be posted on the Website.
If you have any questions, please contact us using the details on the Contact Us page.